FAQs

Ordering Process

Once order is placed,an email with order number will be sent to your email id.

We ship to just about every country in the world with a few exceptions.For details on international shipping costs,we have a shipping calculator inbuilt. . Simply add the products you want to the cart, view the cart page and at the bottom of the page you will see the Shipping Rates Calculator . International shipping is available on most of our products. Orders are charged in your home currency.

Yes,pls ping us in whatsapp 91-8825740704 with your choice of products, Quantity and Shipping address with Phone number. Our Customer care executive will assist.

We can change the shipping address only if the order is not despatched yet. Pls email us at support@athulyaa.com or whatsapp us in 91-8825740704 with your order number.

Once you login, go to My orders in account or footer,. Status of order can be checked.

Pls refer to our Cancellation policy

Yes,for printing options on Fancy bags,jute bags,potli bags pls check here.

For sticker printing pls click here

For customization,pls email us at support@athulyaa.com or whatsapp us your requirements in 91-8825740704,before placing an order.

Payments

Athulyaa Accepts payments through RazorPay and Cashfree Payment Gateways for Indian Payment & PayPal for International Payments.

Yes,COD option is available within India for Orders below Rs.3000. Howver, confirmation phone call will be placed to the customer before despatching the order.

Discounts are automatically calculated upon checkout depending on the order value. For additional discounts pls see our Coupons page

Part Payment is applicable only for orders above Rs.1 Lakh. For more information pls whatsapp us in customer care 91-8825740704

Shipping, Courier and services

Yes, Shipping is free for orders within India for orders above Rs.3000. For International Orders shipping costs are applicable.

Yes,can be discussed with us in our customer care number 91-8825740704,once order is placed. The additional costs of choosing the service provider to be borne by the customer.

You can track your order in My orders. Tracking number will be provided.

Normal orders will be despatched within 2-7 working days from order placement date. Customised orders will take more time. Timelines will be communicated to customer.Estimated delivery date will be provided.

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